{"id":12228,"date":"2020-10-13T07:28:49","date_gmt":"2020-10-13T05:28:49","guid":{"rendered":"https:\/\/aleaa.be\/faqs\/"},"modified":"2026-03-14T10:27:51","modified_gmt":"2026-03-14T09:27:51","slug":"faqs","status":"publish","type":"page","link":"https:\/\/aleaa.be\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12228\" class=\"elementor elementor-12228 elementor-609\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c22eabf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c22eabf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-eb69a9e elementor-hidden-tablet elementor-hidden-phone\" data-id=\"eb69a9e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4c5906c\" data-id=\"4c5906c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01593e1 elementor-widget elementor-widget-razzi-heading\" data-id=\"01593e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"razzi-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-heading-wrapper\"><h4 class=\"razzi-heading-title\"> Frequently Asked Questions:<\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-401bed2 elementor-widget elementor-widget-razzi-faq\" data-id=\"401bed2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;status&quot;:&quot;yes&quot;}\" data-widget_type=\"razzi-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-faq\"><div class=\"box-content active\"><h2 class=\"faq-title\">1. What are the delivery times?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Orders are prepared within 1 to 3 business days.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">2. Can I return an item?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>You have 14 days after receipt to request a return.<\/p><p>Items must be unworn, unwashed, and in their original packaging.<\/p><p>For hygiene reasons, hijabs cannot be returned.<\/p><p>.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">3. Are the sizes standard?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>A size guide is available for each product.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">4. Which payment methods do you accept?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><div class=\"relative w-full mt-4 mb-1\"><div class=\"\"><div class=\"relative\"><div class=\"h-full min-h-0 min-w-0\"><div class=\"h-full min-h-0 min-w-0\"><div class=\"border border-token-border-light border-radius-3xl corner-superellipse\/1.1 rounded-3xl\"><div class=\"h-full w-full border-radius-3xl bg-token-bg-elevated-secondary corner-superellipse\/1.1 overflow-clip rounded-3xl lxnfua_clipPathFallback\"><div class=\"pt-3\"><div class=\"relative z-0 flex max-w-full\"><div id=\"code-block-viewer\" class=\"q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch \u037ck \u037cy\" dir=\"ltr\"><div class=\"cm-scroller\"><div class=\"cm-content q9tKkq_readonly\">Credit card, Bancontact, and other secure methods.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"\"><div class=\"\"> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9145f0 elementor-widget elementor-widget-razzi-heading\" data-id=\"f9145f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"razzi-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-heading-wrapper\"><h4 class=\"razzi-heading-title\"> Shipping | Returns &amp; Exchanges<\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-996aadc elementor-widget elementor-widget-razzi-faq\" data-id=\"996aadc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;status&quot;:&quot;yes&quot;}\" data-widget_type=\"razzi-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-faq\"><div class=\"box-content active\"><h2 class=\"faq-title\">1. Shipping<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>We ship to Belgium, France, and several European countries.<\/p><p>Orders are prepared within 1 to 3 business days.<\/p><p>Delivery times may vary depending on the destination.<\/p><p>Shipping costs are indicated at checkout.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">2. Returns and exchanges<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>You have 14 days after receipt to make a return request.<\/p><p>Items must be unworn, unwashed, and returned in their original packaging.<\/p><p>For hygiene reasons, hijabs are neither returned nor exchanged, except in the case of a defective product or an error on our part.<\/p><p>Return shipping costs are the responsibility of the customer.<\/p><p>For any request, please contact us at:<br>contact@aleaa.be<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">3. General terms and conditions of sale<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>These general terms and conditions apply to all orders placed on the aleaa.be website.<\/p><p>Products<br>Products are described with the greatest possible precision.<\/p><p>Prices<br>Prices are shown in euros and can be modified at any time.<\/p><p>Ordering<br>Any order implies acceptance of these terms and conditions.<\/p><p>Payment<br>Payment is secure and processed via our payment partners.<\/p><p>Shipping<br>Delivery times are indicative.<\/p><p>Returns<br>The customer has 14 days to request a return.<\/p><p>Contact<br>contact@aleaa.be<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">4. Privacy policy<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Information collected during ordering is used solely for order processing.<\/p><p>Data is never sold to third parties.<\/p><p>In accordance with legislation, you can request the modification or deletion of your data.<\/p><p>Contact: contact@aleaa.be<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b754740 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-razzi-heading\" data-id=\"b754740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"razzi-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-heading-wrapper\"><h4 class=\"razzi-heading-title\"> Payment:<\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac59af elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-razzi-faq\" data-id=\"7ac59af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;status&quot;:&quot;yes&quot;}\" data-widget_type=\"razzi-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-faq\"><div class=\"box-content active\"><h2 class=\"faq-title\">1. Above beginning won't over?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Saw wherein fruitful good days image them, midst, waters upon, saw. Seas lights seasons. Fourth<br>hath rule creepeth own lesser years itself so seed fifth for grass.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">2. Good gathering image called, fifth good?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Saw wherein fruitful good days image them, midst, waters upon, saw. Seas lights seasons. Fourth<br>hath rule creepeth own lesser years itself so seed fifth for grass.<\/p><\/div><\/div><div class=\"box-content \"><h2 class=\"faq-title\">3. Fly beast days dominion firmament?<span class=\"razzi-svg-icon razzi-svg-default\"><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"><\/polyline><\/svg><\/span><\/h2> <div class=\"faq-desc\"><p>Saw wherein fruitful good days image them, midst, waters upon, saw. Seas lights seasons. Fourth<br>hath rule creepeth own lesser years itself so seed fifth for grass.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-a422420 elementor-hidden-tablet elementor-hidden-phone\" data-id=\"a422420\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions: 1. What are the delivery times? Orders are prepared within 1 to 3 business days. 2. Can I return an item? You have 14 days after receipt to request a return. Items must be unworn, unwashed, and in their original packaging. For hygiene reasons, hijabs cannot be returned. . 3. Are the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12228","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/pages\/12228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/comments?post=12228"}],"version-history":[{"count":1,"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/pages\/12228\/revisions"}],"predecessor-version":[{"id":12229,"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/pages\/12228\/revisions\/12229"}],"wp:attachment":[{"href":"https:\/\/aleaa.be\/en\/wp-json\/wp\/v2\/media?parent=12228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}